By: Ethiopian Airlines

Ethiopian Airlines Group, the largest airline in Africa and one of the fastest growing airline brands globally, is proud to announce that it has won the prestigious First Level Award of Excellence at the 12th National Quality Award Competition Ceremony organized by the Ethiopian Quality Award Organization. Ethiopian Airlines Group CEO Mr. Mesfin Tasew received the award from the Guest of Honor, His Excellency Taye Atske Selassie, President of the Federal Democratic Republic of Ethiopia. 

Regarding the award, Ethiopian Airlines Group CEO Mr. Mesfin Tasew Said, “I am extremely pleased to receive this prestigious Award granted to Ethiopian Airlines Group. On behalf of the 20,000 dedicated employees of Ethiopian Airlines Group and myself, I would like to express our gratitude to the Ethiopian Quality Award Organization for recognizing the achievements of the Group. Our constant strive for delivering the highest standards of service has enabled Ethiopian Airlines Group to win the vote of our valued customers and win several international Awards every year.  At Ethiopian Airlines, the commitment to service excellence and quality is unwavering and fundamental to our operations. This award serves us as a motivation to pursue even higher standards of quality.”

The National Quality Award, a highly prestigious excellence award in Ethiopia, recognizes outstanding organizations in the country. The selection process follows a rigorous evaluation, including a comprehensive review of documentation submitted in response to the Ethiopian Quality Awards questionnaire, as well as an intensive audit and interviews across all operational areas.

About Ethiopian

Ethiopian Airlines Group (Ethiopian) is a true African success story, transforming a visionary dream into a globally renowned reality for nearly eight decades. Operating flights to more than 160 domestic and international passengers, and cargo destinations across five continents, Ethiopian bridges the gaps between Africa and the world. Emphasizing passenger comfort and environmental sustainability, Ethiopian utilizes ultra-modern aircraft such as Boeing 737s, 777s, 787s, Airbus A350-900, A350-1000 and De Havilland Q400.

Ethiopian, the Star Alliance member airline, champions in various coveted awards including Skytrax’s ‘Best Airline in Africa Award’ for eight consecutive years, APEX ‘Best Overall in Africa’ award and ‘Leadership in Connecting Africa through Transport’ Award among others. Ethiopian aims to further excel in its success through a strategic plan dubbed ‘Vision 2035’ and become one of the top 20 most competitive and leading aviation groups in the world. Embracing a Pan-African spirit, Ethiopian is pursuing multi-hub strategy through hubs in Lomé, Togo with ASKY, in Lilongwe, Malawi with Malawi Airlines, in Lusaka, Zambia with Zambia Airways, and in Kinshasa, Democratic Republic of the Congo (DRC) with Air Congo.